Site Feedback

Thank you for providing feedback about myUNSW, Apply Online, or Accept Online.

Please click on the link to the relevant website or email address below. If your feedback relates to a particular issue you are having, please enter your student/staff ID (or application number) as this will assist us in following up your enquiry.

For Future (Prospective) Students:
For information about programs and how to apply please visit:

Future Students

For Applicants:
If you have applied or you are in the process of applying to study at UNSW:

Admission Enquiry

For UNSW Students and Alumni:
For administrative enquiries relating to your student record, enrolment or fee statement please contact:

The Nucleus: Student Hub
University of New South Wales
Sydney, NSW 2052
Phone: +61 2 9385 8500
Ask a Question

For Student System (IT-related) Enquiries:
Please send your email, including the website you are having issues with (eg Apply Online, Accept Online, myUNSW), a description of the issue, error messages, any screenshots and your zID to:


For All Other IT-related Issues:

IT Service Centre
University of New South Wales
Sydney, NSW 2052
Phone: +61 2 9385 1333
I need something
I need something fixed

For Staff:
For problems relating to staff leave or payments please contact:

Human Resources
UNSW 2052
Phone: +61 2 938 52711

For Finance:
For concerns or questions relating to procurement, travel, reimbursements please contact:

Phone: +61 2 9385 3330