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Please click on the link to the relevant website or email address below. If your feedback relates to a particular issue you are having, please enter your student/staff ID (or application number) as this will assist us in following up your enquiry.

For Future (Prospective) Students:

For information about programs and how to apply please visit:

Future Students

For Applicants:

If you have applied or you are in the process of applying to study at UNSW:

Admission Enquiry

For UNSW Students:

For administrative enquiries relating to your student record, enrolment or fee statement please contact:

The Nucleus: Student Hub

For Student System (IT-related) Enquiries:

Please send your email, including the website you are having issues with (eg Apply Online, Accept Online, myUNSW), a description of the issue, error messages, any screenshots and your zID to: Email:

For All Other IT-related Issues:

IT Service Centre

For Staff:

For problems relating to staff leave or payments please contact:

Human Resources

For Finance:

For concerns or questions relating to procurement, travel, reimbursements please contact: