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Thank you for providing feedback about myUNSW, Apply Online, or Accept Online.

Please click on the link to the relevant website or email address below. If your feedback relates to a particular issue you are having, please enter your student/staff ID (or application number) as this will assist us in following up your enquiry.

For Future (Prospective) Students:
For information about programs and how to apply please visit:

Future Students

For Applicants:
If you have applied or you are in the process of applying to study at UNSW:

Admission Enquiry

For UNSW Students and Alumni:
For administrative enquiries relating to your student record, enrolment or fee statement please contact:

The Nucleus: Student Hub
University of New South Wales
Sydney, NSW 2052
Phone: +61 2 9385 8500
Ask a Question

For Student System (IT-related) Enquiries:
Please send your email, including the website you are having issues with (eg Apply Online, Accept Online, myUNSW), a description of the issue, error messages, any screenshots and your zID to:

Email: SISEnquiry@unsw.edu.au

For All Other IT-related Issues:

IT Service Centre
University of New South Wales
Sydney, NSW 2052
Phone: +61 2 9385 1333
I need something
I need something fixed

For Staff:
For problems relating to staff leave or payments please contact:

Human Resources
UNSW 2052
Phone: +61 2 938 52711
Email: salaries@unsw.edu.au

For Finance:
For concerns or questions relating to procurement, travel, reimbursements please contact:

Phone: +61 2 9385 3330
Email: financehelp@unsw.edu.au
Finance