Fees and Financial Information: Refund Policy
Refund Policy for HECS and Tuition Fees (2004)
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Overview
Guidelines
What Special Circumstances are Accepted?
Further Information and Application Forms
Useful Links
Overview
Students who withdraw from a course prior to the relevant session census date will not incur tuition fees / HECS charges for the course.
Students who have to withdraw after the census date because of documented ill health or misfortune may apply for a refund of fees. A refund may be granted to a student unable to notify the Registrar and Deputy Principal in writing by the dates required, provided evidence is supplied that the student had ceased attendance by the dates given above and was unable to notify the Registrar and Deputy Principal for reasons beyond her/his control. A refund may be granted in cases where the applicant is unable to commence or continue in the program because of documented illness or misadventure. Any refund so made will be at the discretion of the Registrar and Deputy Principal. Applications should be submitted to NewSouth Q (Student Financials).
Guidelines
The guidelines used for assessing an individuals application for financial concession for fees paid upfront to the University are equivalent to those used by the Secretary of the Department of Education, Science and Training for the remission of deferred HECS liabilities in special circumstances. Each application is examined on its individual merits, and the guidelines below are not an exclusive list of the circumstances under which financial concession may be granted by the University.
Please note: special circumstances do NOT include:
- a lack of knowledge or understanding of UNSW Fee Policies or HECS rules
- a lack of knowledge or understanding of UNSW enrolment procedures
- inability to pay your tuition fee or HECS liability
What Special Circumstances are Accepted?
Special circumstances include those that:
- are beyond your control (i.e a situation occurs which would not be considered directly due to your own action or inaction, and for which you are not responsible). This situation must be unusual, uncommon or abnormal
- do not make their full impact on you until on or after the census date
- make it impracticable for you to complete the course requirements (undertake private study, attend sufficient lectures or tutorials, or meet other compulsory attendance requirements), complete the required assessable work, or sit the required examinations.
For example:
Applications for fee remission will only be considered if submitted with supporting documentations as outlined below:
- Medical reasons: where your medical condition existed prior to the census date but deteriorated after the census date to the extent that you are unable to continue your studies OR your medical condition only became known after the census date.Documentation required: medical certificates (stating when condition began / changed, how your condition affected your ability to study, and when it became apparent that you could not continue with your studies), personal statement from student.
- Family / personal reasons: due to unforseen personal / family reasons that are beyond your control and occurred after the census date you are unable to continue with your studies. Documentation required: statements from doctors / counsellors (stating date when your personal circumstance began / changed, how this affected your ability to study, and when it became apparent that you could not continue your studies), personal statement from student.
Further Information and Application Forms
- For undergraduate & postgraduate tuition fee students - HECS exemption codes 19, 20, 22 (see your fee statement)
- For undergraduate & postgraduate students who have elected to pay HECS upfront - HECS exemption codes 11,12 (see your fee statement)
- For undergraduate & postgraduate students who have elected to defer HECS - HECS exemption code 10 (see your fee statement)
- For postgraduate students who have elected PELS - HECS exemption code 13 (see your fee statement)
If you have any questions regarding applications for financial concession, please contact the Tuition Fee Co-ordinator or HECS / PELS Officer.